, the healthcare technology platform wholly owned by EpioneNet Limited, was founded initially as a marketplace for theatre space designed to make it easier for surgeons to find convenient theatres to perform surgeries. Given the wastage arising from inefficient use of theatres such as delays, no shows, inadequate bookings, longs turnaround times, epione.net
aimed to solve these challenges by digitising the theatre-related processes from bookings by the surgeons, to admissions and all the way to discharge. As the idea was in development, it became clear that the gatekeepers of the healthcare system, the primary care clinicians, should be the source of clear patient information, both demographic and medical, and that this is what should be passed on to the surgeons/specialists during a referral process. During this ideation phase, it became increasingly apparent that such referrals were, and still are, manual and also generally inefficient processes.
Connecting primary healthcare clinicians and surgeons/specialists became the next step in the development of epione.net
. But it was clear that related processes generally excluded the patient during key decision-making points. In order to empower the patient with their own health information and help them to be able to make informed decisions in their health-seeking behaviours, the epione.net
team took on the task of developing the patient persona, understanding all the needs of a patient during their healthcare journey – medication, diagnostics, payments, etc. With epione.net
as one true source of patient information, we managed to connect all healthcare stakeholders in a seamless fashion.